Contact Information
Inquiries about our medical policies can be made by mail to the addresses listed below or you can call our Customer Service Department at 1-877-258-3334 (toll free). Members may also wish to discuss their questions and individual medical situation with their physician. Physicians may want to share documentation with the Plan about recent medical advances and guidelines that could enhance our medical policies.
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Main Address:
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Blue Cross and Blue Shield P.O. Box 2291 Durham, NC 27702 |
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For State Major Medical Plan Members:
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North Carolina Teachers & State Employees Major Medical Plan PO Box 30025 Durham, NC 27702 |
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