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What's New: Medicaid Eligibility Retiring on Blue e -7/1/11

As of July 1, 2011, Blue e will no longer house the Medicaid eligibility inquiry transaction. After July 1, you will go directly to Medicaid's online Eligibility Inquiry service. Direct inquiry to Medicaid will provide you with a real-time response. You will no longer have to wait for eligibility information.

For Medicaid Eligibility information, providers should go directly to the Medicaid online service at https://webclaims.ncmedicaid.com/ncecs. If you already have a user ID and password to submit Medicaid claims online, you can use the same user ID and password to make Eligibility inquiries. If you do not have a Medicaid user ID and password, call 1-800-688-6696 and choose Option 1 to enroll for this Medicaid service.

We hope the improved response time will make up for any inconvenience this may cause. Please bookmark the hyperlink above to retain access Medicaid's Eligibility Inquiry transaction.