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State of Disaster Declared for Cherokee County

Blue Cross and Blue Shield of North Carolina (BCBSNC) is extending premium payment deadlines and making it easier for our members to get prescription drugs in Cherokee County, which was recently affected by severe weather and tornadoes.

Gov. Perdue issued a disaster declaration for this county, which is in effect from March 12, 2012, through April 10, 2012.  The impacted area includes the towns of Murphy, Topton, Andrews, Marble, and Culberson.

During the designated period, members living in or displaced from the impacted areas will be able to get an early prescription refill or replace a lost or destroyed prescription, by making a request at any participating pharmacy.  Members and employers located within or displaced from these impacted counties will get an additional 30 days (the grace period that already applies) to pay their premiums.  

Also, members, groups, and providers in the disaster area who so identify themselves via self-identification will receive a 30‑day extension in meeting any contractual or state legal obligation that becomes due during the disaster period. This applies to underwritten, ASO, and State Health Plan members (Does not apply to the Federal Employee Program or Medicare Parts C or D.).  There are no Medicare Advantage members in Cherokee County.

In addition, as required by state statute, BCBSNC will provide a month extension for other deadlines or requirements that would fall during the first 30 days following the disaster declaration date. Those include requirements related to:

  • Submission of claims
  • Filing of appeals of denied claims
  • Requests for authorization of medical services or appeals
  • Additions of newborn and adopted children to a medical policy

If a member should have any questions, please advise them to call BCBSNC Customer Service at the toll-free number on their BCBSNC ID card.