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Reminder about Ancillary Service Referrals

Release Date: June 15, 2012

This is a reminder to all Blue Cross and Blue Shield of North Carolina (BCBSNC) participating network providers of your contractual agreement that when the need arises for a patient to receive other professional services - such as a referral for reference laboratory services, specialty pharmacy services or durable medical equipment (DME) rental/purchase - you will refer our members to other participating network providers. 

If you are currently using the services and referring members to a non-participating provider, please refer the BCBSNC member to a participating provider.  For a list of specialty pharmacies and participating DME providers, please utilize the Find a Doctor tool on the Web site.  Please note, for participating network laboratories, you will need to contact the BCBSNC Customer Service phone number listed on the back of the members ID card.

Receiving services from a non-participating ancillary provider may cause an increase in member liability or services to be considered non-covered under their benefit plan. 

Healthcare providers with questions may contact the Provider Blue LineSM at 1.800.214.4844 or contact their designated Strategic Provider Relations representative.