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Blue Coverage for Regence HealthWise Members Terminated

Release Date: October 1, 2012

Effective September 9, 2012, Blue health insurance coverage for members with Regence HealthWise terminated.  These members carry Regence HealthWise ID cards with Alpha Prefix HWZ or ZHO and the Home Plan is located in Salt Lake City, Utah.

Remember, to ensure eligibility and benefits, always verify patient coverage prior to rendering services by using Blue e, or by calling 1-800-676-BLUE.

Please note the following:

  • You should no longer accept Regence HealthWise ID cards with alpha prefix HWZ and ZHO.  Claims for services rendered after September 9, 2012 will not be reimbursed by Regence.
  • Other Blue ID cards with alpha prefix ZHO are not affected by this termination.
  • For services rendered on or before Sept. 9, 2012, submit all claims to BCBSNC by Sept. 1, 2014.
  • Original claims and adjustments submitted after Sept. 30, 2014, for services rendered on or before Sept. 9, 2012, will not be reimbursed through BlueCard.

If you have questions, please contact the Provider Blue LineSM at 1.800.214.4844.