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Redesigned BCBSNC Provider Web Portal

Blue Cross and Blue Shield of North Carolina (BCBSNC) providers and their office staff will start the new year with a redesigned Web portal where they can access on-demand, online training tools in our new, virtual e-learning center, sign-up to receive email news updates and much more.

On December 30, 2011, BCBSNC was proud to launch a newly redesigned provider Web portal on that gives providers and their office staff easy access to a wealth of new self-service tools–all via the convenience of one online resource. 

We’ve listened to our provider community and incorporated their feedback by making the site information intuitive and organized to meet their needs.  Key features of the enhanced site include:

  • Join our Email Registry - register online to receive the latest BCBSNC news and updates via email.
  • 24/7 virtual provider e-learning center with free computer-based training (CBT) modules and podcasts
  • One-stop source for interactive provider forms, manuals, and other documents
  • Quick access to specific BlueCard®, Blue Medicare®, and Dental Blue® information

As you navigate the newly designed portal, we encourage you to take the time to access our online Forms and Documentation page. BCBSNC continually makes updates to pharmacy fax forms, as well as all other forms based on updates to our Corporate Medical Policies and/or business practices.   If your practice keeps any BCBSNC forms on-hand, now is the time to discard and replace with any newer updated version!

By proactively providing these self-service tools, along with real-time information and on-demand training, we anticipate you seeing an increase in provider efficiency in your office.  Through promotion of this self-service model, we hope to realize a reduction in provider calls to our call centers along with a reduction in administrative expenses for both BCBSNC and providers.  Together, these factors will result in greater provider satisfaction as we work to remain a market leader and provide consistent, statewide communication and training to our network providers.

Providers with questions about the redesigned Provider Web Portal can find assistance by calling the Provider Blue LineSM at (800) 214-4844.