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BCBSNC to Introduce New Authorization Portal for Providers

Effective March 31, 2014, Blue Cross and Blue Shield of North Carolina (BCBSNC) will introduce a new provider portal for authorizations via Blue eSM. The current provider functionality available to you will be replicated in the new portal, which will be named “Care Affiliate.” 

Providers will have access to the same information available today, including authorization requests and case statuses. Additional training materials and provider job aids to help you navigate the new Care Affiliate portal will be provided via the Blue e portal as we get closer to the effective date of this change. 

If you have questions, please contact your local BCBSNC Network Management strategic provider consultant.