NC Health Choice Processing Transition - Time is Running Out!
The claims filing limit for NC Health Choice (NCHC) - services rendered prior to October 1, 2011 - is coming to an end. Please ensure all claims for dates of service prior to October 1, 2011, are filed with Blue Cross and Blue Shield of North Carolina (BCBSNC) no later than February 29, 2012. BCBSNC will no longer process NCHC claim submissions after March 30, 2012. Additionally, BCBSNC will no longer handle claim related inquiries after the deadline. Claims must be filed by February 29, 2012 to ensure sufficient time to process claims and to handle claim related inquiries during the month of March.
Remember, after March 30, 2012, all calls are to be directed to the Division of Medical Assistance's (DMA) fiscal agent, HP Enterprise Services. The contact number for HP Provider Services Department is 1.800.688.6698.