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BlueCard Claims Processing is Transitioning to the Facets System

This month, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) will begin transitioning BlueCardSM claims processing from the Power MHS system to the Facets system. 

What You Need to Know 

  • Claim volumes will be migrated in segments, allowing us to balance claims inventory between the two processing systems.
  • As claims are migrated to the Facets system, we will begin issuing the associated Explanation of Payments from the Facets system. 
  • We anticipate the full transition to extend into the summer of 2018.
  • Providers will not be asked to do anything for this migration. This announcement is only to keep you informed.