Providers - Medical, Dental and Medicare - Blue Cross and Blue Shield of North Carolina | BCBSNC

BCBSNC Providers

Log In to Blue e

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call 1-888-333-8594

Register for Blue e, recredential now, update contact and demographic info (pdf).

Future BCBSNC Providers

Become a BCBSNC Provider


Access the online reference eManuals - the guides include information on our products, services, claims billing, policies and much more.

Forms and Documentation

Find all of the forms you need in one convenient place, including appeals forms, enrollment applications and credentialing forms.

Manage Claims & Inquiries

Explore Blue e for Web-based services, eSolutions for HIPAA-regulated transactions. You can also access Code Set information, along with paper claim filing pointers.

Inter-Plan Programs (BlueCard)

Get resources for providers who service out-of-state Blue Cross/Blue Shield members.

News and Information

See current news and information that affects providers, as well as our newsletter archive.

Medical Policies, Prior Review and Appeals

Search for a medical policy, see prior review requirements and learn about the appeals process.

Medical Records

Learn about the medical record submission process and review the CPT, HCPCS, revenue and diagnosis codes that most often necessitate provider initiated medical record submissions.

Quality-Based Networks

Learn about programs that recognize doctors and facilities for excellence in care.

Pharmacy Program

Access information specific to the Pharmacy Program.

Network Participation

Find out how to become part of the BCBSNC network of providers.

Please Note the following Network Exceptions:

Physical Therapy professional commercial networks are closed to new providers in select counties. (See the list of closed counties.)

Mental Health professional commercial networks are closed to new providers in select counties. This does not apply to licensed Psychologists (PhD) or Psychiatrists (MD) or Mental Health/Substance Abuse facilities. Additionally, the network remains open in all counties to providers rendering Autism Services and Applied Behavioral Analysis. (See the list of closed counties.)

Optometry and Ophthalmology commercial networks are closed in all counties. Optometrist and ophthalmologist participation for routine vision is managed by Community Eye Care (CEC). Contact CEC for participation inquiries and to initiate credentialing and/or recredentialing by email at and by phone. (CEC 888-254-4290)

Reference Laboratory commercial networks are managed by Avalon Health Care Solutions. Please contact Avalon for participation inquiries by email at

Dental Login

Enter dental claims, create personalized fee schedules and more.
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Update Your Demographic Information

Use this form to report demographic changes to your practice. (pdf)

Blue Book Dental eManual

View or download our online reference guide for dental providers.

Joining the Dental Network

See enrollment and credentialing guidelines specific for dental providers and apply today!

Email Updates

Join our email registry to get the latest dental news from BCBSNC delivered right to your inbox.

Register Now

Stay up-to-date with the latest news and information for dental providers.

Policies and Responsibilities

See policies and responsibilities specifically for Medicare providers, including information on specialty networks, credentialing, and the responsibilities of primary care physicians.

Post-Service Provider Appeals

Learn about the Blue Medicare post-service appeals process for Level I, Level II and Non-Contract providers.

Medical Management Programs and Services

Get information on medical management policies and services, including case management, health care services and quality improvement.

Resources and Forms

Find essential forms and information for Medicare providers, including prior authorization, Medicare payer sheets and provider newsletters.

Blue Medicare Blue Book eManual

Download the Blue Medicare Blue Book eManual.

Blue Medicare Newsletters

Read our current newsletter and view the archives.

Additional Information for Medicare Providers

Find more of what you need as a Medicare provider.

Medical Policy Updates

See the latest updates to BCBSNC medical policies.

Fee Schedules

Find out about fee schedules for participating BCBSNC physicians.


Provider resources, tools, and patient education materials.

Practice Quality Standards

See the service standards BCBSNC and BCBSNC contracting physicians must meet to provide the best service possible.

National Committee for Quality Assurance (NCQA)

BCBSNC has received accreditation from the National Committee for Quality Assurance. See the quality standards managed care plans must meet for accreditation.

Continuous Quality Improvement

Find out what BCBSNC is doing to improve members' health, care and well-being with our Continuous Quality Improvement.

Changes, Updates and Industry Requirements

View legislative changes and updates that affect health care and providers.

HIPAA Version 5010

Get information and a compliance timeline for HIPAA version 5010.