Education and Learning Center

Get free education courses and other learning resources tailored to meet your needs as a BCBSNC provider. The Education and Learning Center is simple, flexible and efficient to accommodate your busy schedule. Training courses, podcasts and other resources are available online 24/7.

Education On-Demand

View audio slide presentations on topics such as IPP BlueCard, Blue Medicare and Network Participation.

• What's New

  • What's New: Provider News & Information
  • Blue Value and Blue Select: Product Overview

• IPP BlueCard

  • Servicing Out-of-Area Blue Members - BlueCard 101
  • Servicing Out-of-Area Blue Members - BlueCard 201

• Network Participation

  • Network Participation: Joining the BCBSNC Provider Network

• Blue Medicare

  • Servicing Blue Medicare HMO and Blue Medicare PPO members
  • Medicare Fast Track Appeals
    (Training for Skilled Nursing, Home Health and Comprehensive Outpatient Rehabilitation facilities only)
  • SilverSneakers Program Overview

• Ancillary Providers

  • Ambulance and Emergency Medical Transport Services
  • Medical Nutrition Therapy

• Additional Online Training

  • Helpful Tips for Preventing Claim Delays
  • Medical Policy Guidelines and Procedures
  • Health Care Fraud Awareness
  • Provider Self Service Tools

Blue Provider Podcasts

• Welcome Podcast

Total Access Provider Training

Master the steps to get your claims processed and learn the processes and procedures that affect members and your practice.

If you missed a session or where unable to attend, please choose from the presentations below to view the materials:

• Quarter 1 2013
• Quarter 4 2012
• Quarter 3 2012
• Quarter 2 2012
• Quarter 1 2012

Training Guides

• Claims

  • Provider Claims Filing Tips

• IPP BlueCard

  • The BlueCard Program
  • The BlueCard Program - Spanish
  • Quick Tips for a Smooth Out-Of-Area Claims Experience
  • Where do Labs-DME-Specialty Pharmacy Providers File Blue Card Claims?

• Blue Medicare

  • Medicare Fast Track Appeals - Workflow Process Chart
  • Medicare Fast Track Appeals - Notice of Medicare Non-Coverage (NOMC) Form