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Electronic Solutions

Electronic Solutions is designed to assist you in submitting your claims, eligibility inquiries, health care claim status inquiries, and admission notifications electronically to BCBSNC. Providers can choose to submit electronic files in batch mode, realtime, or by a direct data exchange medium, such as Blue e. Interactive inquiries for eligibility and claim status, as well as claims modification capabilities, are available through Blue e. eSolutions, the department within BCBSNC that owns these Web pages, supports providers and their business partners by offering these Web pages, the eSolutions HelpDesk, and eSolutions Field Consultants to provide information and answer questions.

Health care providers, clearinghouses, billing services, and practice management vendors wishing to exchange data electronically with BCBSNC need to sign and submit a Blue Cross and Blue Shield of North Carolina Trading Partner Agreement and an Electronic Connectivity Request Form, or a Blue e Interactive Network Agreement.

You can contact us directly for more information on BCBSNC eSolutions Services, our staff, or Important News.