Contact Information
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eSolutions HelpDesk:
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Contact the eSolutions HelpDesk at 1-888-333-8594 for questions or issues with Blue e or HIPAA transactions, missing electronic 837 claims audit/error reports, questions regarding the content of your secure electronic mailbox, or general EDI questions. |
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Provider Service Consulting:
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For your convenience, support for services, such as Blue e, onsite or regional training, information on enrollment of HIPAA health care transactions, HealthTrio, etc. is available from your Provider Service Consultant. Your Provider Service Consultant will work with you to automate business processes in order to help reduce administrative costs. If you are unsure about your BCBSNC region, consult this list of North Carolina counties with their associated regions and Provider Service Consultants. |
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Region I West:
Phone: (919) 765-1221 Fax: (919) 765-2564 |
Catie Ryczek |
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Region II Triad:
Phone: (919) 765-1785 Fax: (919) 765-2564 |
Monique Young |
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Region III Triangle:
Phone: (919) 765-1586 Fax: (919) 765-2564 |
Tiera Peoples |
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Region IV East:
Phone: (910) 509-0605 Fax: (919) 765-2564 |
Ann Marie Lorenz |
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