eSolutions HelpDesk:
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Contact the eSolutions HelpDesk at 1-888-333-8594 for questions or issues with Blue e or HIPAA transactions, missing electronic 837 claims audit/error reports, questions regarding the content of your secure electronic mailbox, or general EDI questions. |
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Provider Service Consulting:
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For your convenience, support for services, such as Blue e, onsite or regional training, information on enrollment of HIPAA health care transactions, HealthTrio, etc. is available from your Provider Service Consultant. Your Provider Service Consultant will work with you to automate business processes in order to help reduce administrative costs.
If you are unsure about your BCBSNC region, consult this list of North Carolina counties with their associated regions and Provider Service Consultants. |
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Region I West:
Phone: (704) 561-2756
Fax: (704) 676-0501 |
Courtney Allen
Blue Cross and Blue Shield of North Carolina
Provider Service Consulting
3530 Toringdon Way, Suite 404
Charlotte, NC 28277 |
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Region II Triad:
Phone: (704) 561-2751
Fax: (704) 676-0501 |
Will Farrish
Blue Cross and Blue Shield of North Carolina
Provider Service Consulting
3530 Toringdon Way, Suite 404
Charlotte, NC 28277 |
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Region III Triangle:
Phone: (919) 765-4635
Fax: (919) 765-2564 |
John Gilner
Blue Cross and Blue Shield of North Carolina
Provider Service Consulting
PO Box 2291
Durham, NC 27702-2291 |
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Region IV East:
Phone: (919) 765-2584
Fax: (919) 765-2564 |
Leshon Crenshaw
Blue Cross and Blue Shield of North Carolina
Provider Service Consulting
PO Box 2291
Durham, NC 27702-2291 |
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