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Blue Book Dental eManual

An online reference guide for dental providers participating in the Blue Cross and Blue Shield of North Carolina (BCBSNC) dental provider network.

The Blue Book Dental eManual is your guide to BCBSNC policies and procedures used in the administration of member dental benefits.

Current edition August 2014

BCBSNC is making revisions to the Dental e-Manual and will be updating this page soon. However, an advance look at how BCBSNC is administering the coverage of medically necessary orthodontia is available for your review. Pediatric Oral Health coverage including Medically Necessary Orthodontia service is one of the Affordable Care Act's ten (10) categories of essential health benefits required on qualified health plans. These changes will be included in the next edition of the Blue Book Dental eManual.

The Blue Book Dental eManual is a comprehensive online reference manual designed to assist you and your office staff by offering the information necessary to effectively understand and administer BCBSNC dental insurance products and the dental claims billing guidelines of Blue Cross and Blue Shield of North Carolina "BCBSNC." The manual is organized into sections for your convenience. You may download and print a copy or just save a copy in PDF format to your computer.

Please note that BCBSNC will periodically update this Dental eManual. The most current version of the Blue Book Dental eManual will be available in the "Dental providers" section, located here on the BCBSNC Web site at


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