Skip Navigation

Contact Information

Blue Medicare HMO Blue Medicare PPO
Blue Medicare HMO Blue Medicare PPO Contact:
1-888-296-9790 or
(336) 774-5400
  Mailing address:
5660 University Parkway
Winston-Salem, NC 27105
Behavioral Health Services:
Magellan Health Services
HealthTrio Connect:

Customer service


Blue Cross and Blue Shield of North Carolina (BCBSNC) is a Medicare Advantage organization with a Medicare contract to provide HMO and PPO plans. BCBSNC does not discriminate based on color, gender, religion, national origin, age, race, disability, handicap, sexual orientation, genetic information, source of payment or health status as defined by the Centers for Medicare & Medicaid Services (CMS). All qualified Medicare beneficiaries may apply. You must be entitled to Medicare Part A and enrolled in Medicare Part B and must reside in the CMS-approved service area. You must continue to pay your Medicare Part B premium, if not otherwise paid for under Medicaid or another third party. BCBSNC is an independent licensee of the Blue Cross and Blue Shield Association.