The Blue BookSM Provider Manual
For providers participating in the Blue Cross and Blue Shield of North Carolina (BCBSNC) provider network
BCBSNC is pleased to provide the Web-based edition of the Blue Book, our provider reference manual. It is a comprehensive reference guide for our products, value-added programs and services. Our hope is that Blue Book will make it easier for you and your staff to collaborate with us in providing excellent service to your BCBSNC patients.
Bookmark our site and check back often for updates!
Current edition (April 2014)
The Blue Book is a comprehensive reference manual designed to assist you and your office staff by offering the information necessary to effectively understand and administer BCBSNC health insurance products, health coaching and intervention policies & procedures, and the health care claims billing guidelines of Blue Cross and Blue Shield of North Carolina "BCBSNC." The manual is organized into sections for your convenience. You may download and print a copy or just save a copy in PDF format to your computer.
Please discard any previous BCBSNC reference manual amendments and/or office guides, as many chapters in this new Web-based edition have been updated making the older material obsolete.
Please note that BCBSNC will periodically update this manual. The most current version of the Blue Book will be available in the "providers" section, located here on the BCBSNC Web site at http://www.bcbsnc.com/providers/.
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