Why choose us

We know it takes more than just a great product to gain the respect of customers and keep them coming back. That's why we're proud that two out of three small businesses in North Carolina choose Blue Cross and Blue Shield of North Carolina (BCBSNC) to be their health insurance provider.1 In fact, we're the most preferred health insurance company in North Carolina.2

Top 3 reasons why you'll like BCBSNC

  1. From our comprehensive plans to our large provider network, we've got North Carolina covered.
    • From HMOs to HSAs, and a mix in-between, we'll work with you to explain your options and help you create a plan that offers the best value to you and your employees. With four plans customizable with over 3,000 plan designs, we have a plan to fit your small business needs.
    • BCBSNC was the first carrier in North Carolina to offer a blended plan (Blue Options 1-2-3) to employers of all sizes. This plan offers the benefits of a PPO with the cost-saving aspects of a higher deductible plan.
    • Our network includes 95% of doctors in the state and 98% of the hospitals and 97% of pharmacies.3 With a Blue Cross and Blue Shield of North Carolina plan, you're covered in all 100 counties in North Carolina and just about everywhere else on the planet4
  2. We're focused on customer satisfaction.
    • Rated #1 in customer satisfaction in North Carolina.2
    • Our claims accuracy of 99.9% (compared to industry average of 97%) means employees get accurate resolution of their claims.6
    • Our employees, including our customer service representatives, live where you do, right here in North Carolina.
  3. We offer robust wellness programs, because healthy employees are good for business.
    • Wellness improves morale and employee satisfaction, and it increases employee retention rates.
    • BCBSNC offers all our members free support and additional programs to help them get in shape, quit smoking and improve their health.

Workplace wellness pays: it's estimated that every $1 invested returns $3 in savings.6

  • Blue PointsSM - A healthy lifestyle equals healthy rewards. Members earn points for healthy activities that they can turn into prizes, discounts and gift cards to major retailers.7
  • Member discounts - BCBSNC members can take advantage of network-negotiated discounts on services from hearing aids, laser eye surgery and contact lenses, to vitamins and alternative medicines.
  • Preventive care - We offer members programs to encourage them to take steps to manage their health, including reminders about health screenings, flu vaccines and support to control chronic conditions.
  1. 2008 Government Accountability Report: State Small Group Health Insurance Markets (GAO-09-363R). Number is representative of small businesses that purchase health insurance in North Carolina.
  2. Frederick Polls, September 2008
  3. BCBSNC Internal Data, 2008: Network Management Report, PowerMHS. Percentage indicated represents BCBSNC’s PPO network.
  4. Taking Care of NC, BCBSNC, 2008 (BCBSNC internal records as of 12/31/07)
  5. "An Updated Survey of Health Care Claims Receipt and Processing Time, May 2006." America's Health Insurance Plans: www.ahipResearch.org (January 2008).
  6. Steven Aldana, "Financial Impact of Health Promotion Programs: A Comprehensive Review of the Literature," American Journal of Health Promotion (May/June 2001).
  7. BCBSNC provides Blue Points for your employees' convenience and is not liable in any way for the goods or services received. Decisions regarding their care should be made with the advice of their doctor. BCBSNC reserves the right to discontinue or change these programs at any time.