Contact Information


Blue Options Sales Information:
1-800-291-6315 (toll-free)
Mon. - Fri., 8 a.m. - 5 p.m.,except holidays
Contact the nearest regional sales office
  If you are interested in purchasing Blue Options for your company

NOTE: Blue Options is a health plan designed for companies.
If you purchase your own health insurance for you or your family,
visit the Blue Advantage section of our Web site.
   
BCBSNC Customer Service:
1-877-258-3334 (toll-free)
Mon. - Fri., 8 a.m. - 9p.m. EST, except holidays
For general questions about Blue Options
   
TDD:
1-800-442-7028 (toll-free)
For the hearing and speech impaired
   
Blue PointsSM:
1-888-705-7050 (toll-free)
bluepoints@bcbsnc.com
Mon. - Fri., 8 a.m. - 6 p.m., except holidays
Questions about Blue Points
   
Mellon Financial Corporation
Mellon HSA Contact Center
:

1-877-484-5029 (toll-free)
Mon. - Fri., 8 a.m. - 7 p.m., except holidays
If you have questions about health savings accounts (HSA) or need assistance managing your Mellon HSA
   
BCBSNC fund administration:
1-877-714-1125 (toll-free)
8 am - 6 pm EST, except holidays
If you have questions about your Freedom Account