Your plan for better healthSM1
Search
Blue Care
Home | About Blue Care | How it works | Available benefits | Contact information | FAQs | Provider search | Blue Extras

How it works

Once you're a Blue Care member, you won't believe how easy it is to access your benefits. When you need to see a doctor, you can choose to see your primary care provider (PCP) or go directly to a specialist. (Remember, if you're seeking mental health or substance abuse services you will need a referral.) Then, just follow these simple steps:

  1. Call to schedule an appointment.
  2. Present your BCBSNC ID card at the participating PCP or specialist's office.
  3. Pay only a copayment for your care.
  4. Relax - there are no claims to file.

Emergency coverage
You're always covered in case of an emergency - no matter where you are. Please seek care from the closest emergency room. You don't need to contact us first.

Global coverage
Wherever you go, Blue Care goes. With the BlueCardSM, you have access to participating providers around the United States and in over 100 countries worldwide. To find a provider near you for urgent care or follow-up care, call 1-800-810-2583 (BLUE). If you have an emergency, follow the same steps you would at home.

Guest membership
Guest Membership provides a means for members living away from home (e.g. students, workers on temporary assignment) to be temporarily enrolled on another Blue Cross Blue Shield plan's HMO product. Subscribers who will be out of the BCBSNC service area for at least three months, but less than six months and dependents who will be out of the service area for at least three months are eligible for this program. Contact your group administrator or call BCBSNC Customer Service for further information.

Primary reasons for primary care
Did you know that most practices limit the number of patients they see? That's why we recommend that you select a primary care provider (PCP) before you get sick. That way, you won't have to worry about finding a doctor when you really need one. In addition, your PCP:

  • Provides your routine health care
  • Saves you time and unnecessary copayments by recommending appropriate specialists
  • Is your first source for information
  • Helps you make decisions about your care
  • Communicates with other physicians treating you
  • Documents your care and keeps your records in one place
  • Charges only one low copayment for care

To find a Primary Care Provider of your own, visit our Provider search now.


1 2004 Blue Cross and Blue Shield Association Internal Data.