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If you have questions, we've got answers. Contact us by phone or e-mail. Read our frequently asked questions and health insurance glossary. Learn how to improve your experience on our Web site.


      Phone
Call us at 1-800-324-4973
For the hearing and speech-impaired (TDD/TTY) please call 1-800-922-3140
Licensed agents are available to assist you
Monday – Thursday, 8 a.m. – 6 p.m.
Friday, 8 a.m. – 5 p.m.
      E-mail
Send us an e-mail with your questions or comments.
We usually respond to e-mail within one business day.


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®, SM Mark of the Blue Cross and Blue Shield Association. SM1 Mark of Blue Cross and Blue Shield of North Carolina.