Contact Us

Blue Medicare HMO and Blue Medicare PPO

Call 1-800-665-8037, seven days a week, 8 a.m. - 8 p.m.
For the hearing and speech impaired, call 1-800-922-3140 (TTY/TDD).

Blue Medicare Rx

Call 1-800-478-0583, seven days a week, 8 a.m. - 8 p.m.
For the hearing and speech impaired, call 1-800-922-3140 (TTY/TDD).

Blue Medicare Supplement

Call 1-800-478-0583, Monday - Friday, 8 a.m. - 5 p.m. (except holidays).
For the hearing and speech impaired, call 1-800-922-3140 (TTY/TDD).

Address for mailing all printed enrollment forms:

BCBSNC
Enrollment Department
P.O. Box 17168
Winston-Salem, NC 27116

Street address for deliveries by FedEx or UPS:
BCBSNC
Enrollment Department
Customer Services
5660 University Blvd
Winston-Salem, NC 27105

To submit completed applications, fax us at 1-336-659-2957.

Walk-in Service: (Hours Monday - Friday, 8 a.m. - 4:30 p.m.)

Blue Cross and Blue Shield of North Carolina
Customer Service Center
1965 Ivy Creek Blvd
Durham, NC 27707
(Near the intersection of Martin Luther King and University Drive)

Blue Cross and Blue Shield of North Carolina (BCBSNC) is a Medicare Advantage organization with a Medicare contract to provide HMO and PPO plans. BCBSNC does not discriminate based on color, gender, religion, national origin, age, race, disability, handicap, sexual orientation, genetic information, source of payment or health status as defined by the Centers for Medicare & Medicaid Services (CMS). All qualified Medicare beneficiaries may apply. You must be entitled to Medicare Part A and enrolled in Medicare Part B and must reside in the CMS-approved service area. You must continue to pay your Medicare Part B premium, if not otherwise paid for under Medicaid or another third party. BCBSNC is an independent licensee of the Blue Cross and Blue Shield Association.

If your coverage with BCBSNC has ended and you need proof of coverage or a Certification of Health Insurance Coverage, please call Customer Service at 1-800-672-6584 (toll-free), Monday - Friday, 8 a.m. to 6 p.m.

U3815, 10/08

The information on this page is current as of 10/01/2012.

Y0079_5875 CMS Approved 10012012