BlueCross BlueShield of North Carolina

Contact Us

By Phone

For sales calls about Blue Medicare HMO and Blue Medicare PPO:

  • 1-800-665-8037 (seven days a week, 8 a.m. - 8 p.m.)
  • For the hearing and speech impaired, call 1-800-922-3140 (TTY/TDD)

For sales calls about Blue Medicare Rx (PDP):

  • 1-800-478-0583 (seven days a week, 8 a.m. - 8 p.m.)
  • For the hearing and speech impaired, call 1-800-922-3140 (TTY/TDD)

For sales calls about Blue Medicare Supplement:

  • 1-800-478-0583 (seven days a week, 8 a.m. – 8 p.m.)
  • For the hearing and speech impaired, call 1-800-922-3140 (TTY/TDD)

By Mail

If you're mailing an enrollment form:

BCBSNC
Enrollment Department
P.O. Box 17168
Winston-Salem, NC 27116

For enrollment forms delivered by FedEx or UPS:

BCBSNC
Enrollment Department
5660 University Parkway
Winston-Salem, NC 27105

By Fax

Fax your completed applications to 1-336-659-2957.

In Person

We provide a walk-in service, Monday – Friday, 8 a.m. – 4:30 p.m.

Blue Cross and Blue Shield of North Carolina
Customer Sales Center
1965 Ivy Creek Blvd
Durham, NC 27707

Located near the intersection of Martin Luther King and University Drive.

Find a local agent or retail store in your area.

Are you a member? Visit the member Contact Us page for help.

You can enroll in Medicare Advantage plans only during specific times of the year. Enrollment dates are available at Medicare.gov or by calling 1-800-665-8037, 8 a.m. - 8 p.m., seven days a week (TDD/TTY: 1-800-922-3140).

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Important Legal Information and Disclaimers

U9420, 10/13

Y0079_6246 CMS Approved 10212013

The information on this page is current as of 10/01/2013.