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Prescriptions by Mail

The Blue Cross and Blue Shield of North Carolina mail order prescription program is provided through PrimeMail  , which offers you the convenience of receiving up to a 90-day supply of medication delivered to you with free standard shipping.

If your member ID card has Prime Therapeutics on the back, you are eligible for this benefit.

What You Get

With PrimeMail, you get the convenience of having your long-term prescription medications delivered right to your door plus many other features.

• Free standard shipping
• Ability to order prescriptions either online, over the phone or through the mail
• Ability to check your order status online
• View your prescription history
• Member service agents available 24/7

You should continue to get your short-term prescriptions, such as antibiotics, from your local pharmacy where you may pay less if you only need a one-month supply.

Getting Started

Register with PrimeMail
To receive your medications from PrimeMail, you must first register.  It’s fast and easy to register with PrimeMail. There are three convenient options.

• Online – Register online by going to MyPrimeMail.com
• Telephone – Call PrimeMail at 1-877-277-5457 (TTY users 711) and a member service representative will help get you started.
• Mail – Complete the refill or new prescription order form and mail to

PrimeMail
PO Box 650041
Dallas TX 75265-0041

Send in Your Prescription
Once you are registered, PrimeMail will need your prescription.  You can mail your prescription to PrimeMail, or have your doctor submit it by phone, fax, or electronically.

• Mail - If you have a written prescription from your doctor, you can mail it with a completed refill or new prescription order form and your applicable mail copayment to:

PrimeMail
PO Box 650041
Dallas TX 75265-0041

Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change on January 1 of each year. Please contact BCBSNC for details.

Blue Cross Blue Shield of North Carolina (BCBSNC) is a Medicare Advantage organization with a Medicare contract to provide HMO and PPO plans. BCBSNC is a Medicare-approved Part D sponsor. BCBSNC does not discriminate based on race, ethnicity, national origin, religion, gender, age, mental or physical disability, health status, claims experience, medical history, genetic information, evidence of insurability or geographic location within the service area. All BCBSNC items and services are available to all eligible beneficiaries in the service area.

Limitations, copayments, and restrictions may apply. You must be entitled to Medicare Part A and enrolled in Medicare Part B and must reside in the CMS-approved service area. You must continue to pay your Medicare Part B premium.

If you would like Medicare Advantage or Part D documents in a different language or format, or your coverage has ended and you need proof of coverage or a Certification of Health Insurance Coverage, you can call us 7 days a week, 8a.m. to 8 p.m.

®, SM Mark of the Blue Cross and Blue Shield Association. SM1 Mark of Blue Cross and Blue Shield of North Carolina.

The information on this page is current as of 12/28/2012.

Y0079_6106 CMS Approved 01032013