Blue Medicare HMO, Blue Medicare PPO, and Blue Medicare Rx (PDP) Members
Health and Wellness
Telephone Learning Center
Do you have health questions? Answers are just a phone call away with the Telephone Learning CenterTM (TLC) Line. This toll-free health information line is available for members 24 hours a day, 7 days a week.
TLC Line: (888) 215-4069
Talk with a nurse
Get personalized health advice from a registered nurse. TLC nurses are available to provide information about health issues and direct members to additional sources of information.
Note: This line should not be a substitute for contacting your Primary Care Provider.
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Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change on January 1 of each year. Please contact BCBSNC for details.
Blue Cross Blue Shield of North Carolina (BCBSNC) is a Medicare Advantage organization with a Medicare contract to provide HMO and PPO plans. BCBSNC is a Medicare-approved Part D sponsor. BCBSNC does not discriminate based on race, ethnicity, national origin, religion, gender, age, mental or physical disability, health status, claims experience, medical history, genetic information, evidence of insurability or geographic location within the service area. All BCBSNC items and services are available to all eligible beneficiaries in the service area.
Limitations, copayments, and restrictions may apply. You must be entitled to Medicare Part A and enrolled in Medicare Part B and must reside in the CMS-approved service area. You must continue to pay your Medicare Part B premium.
If you would like Medicare Advantage or Part D documents in a different language or format, or your coverage has ended and you need proof of coverage or a Certification of Health Insurance Coverage, you can call us 7 days a week, 8a.m. to 8 p.m.
The information on this page is current as of 10/01/2012.
Y0079_5875 CMS Approved 10012012