Using Our Health and Wellness Resources

Blue Medicare HMO and Blue Medicare PPO offer a variety of health and wellness resources for their members. There are no additional charges for these services.

• Health Management Programs
  

  Designed for members with specific chronic conditions, such as:

  • Congestive Heart Failure
  • Diabetes
  • Coronary Artery Disease
  • Chronic Obstructive Pulmonary Disease

  These programs feature an array of resources to help members manage their conditions. Each program includes educational materials, support from registered nurses, self-management supplies and more.

• Case Management
  

  In certain health situations, members can work with a case manager. Case managers help provide education, support, and help with self-management behaviors, and assistance with monitoring health care needs and identifying necessary resources.

• Medication Therapy Management Program
  

  The Medication Therapy Management Program assists members who have been identified by the Plan as taking multiple medications for the treatment of certain medical conditions. The program helps members to understand better how to take their medicines safely and effectively. The Plan provides information to assist members to avoid potential medical complications related to their medicines and to help members take their medicines the way their doctor has prescribed.

• Telephone Learning Center
  

  Do you have health questions? Answers to your health questions are just a phone call away with the Telephone Learning CenterTM (TLC) Line. This toll-free health information line is available for members 24 hours a day, 7 days a week. You can choose to talk with a nurse or select from recorded information covering more than 1,600 health topics.

• Preventive Care Guidelines
  

  Review this list of guidelines to determine what kinds of immunizations, screenings and check-ups you should receive each year.

• Flu and Pneumonia Shots
  

  Learn how to receive these shots at no cost to you.

• End of Life Care Planning Coming Soon
  

  In accordance with federal requirements, BCSNC provides this end-of-life care information. Learn more about end-of-life care issues.

• Going Home From the Hospital?
  

  Leaving the hospital can be an overwhelming time. Unfortunately, some people find themselves back in the emergency room after a hospital discharge. Find out what you can do to help avoid this situation with our Hospital Discharge Checklist.

Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change on January 1 of each year. Please contact BCBSNC for details.

Blue Cross Blue Shield of North Carolina (BCBSNC) is a Medicare Advantage organization with a Medicare contract to provide HMO and PPO plans. BCBSNC is a Medicare-approved Part D sponsor. BCBSNC does not discriminate based on race, ethnicity, national origin, religion, gender, age, mental or physical disability, health status, claims experience, medical history, genetic information, evidence of insurability or geographic location within the service area. All BCBSNC items and services are available to all eligible beneficiaries in the service area.

Limitations, copayments, and restrictions may apply. You must be entitled to Medicare Part A and enrolled in Medicare Part B and must reside in the CMS-approved service area. You must continue to pay your Medicare Part B premium.

If you would like Medicare Advantage or Part D documents in a different language or format, or your coverage has ended and you need proof of coverage or a Certification of Health Insurance Coverage, you can call us 7 days a week, 8a.m. to 8 p.m.

The information on this page is current as of 10/01/2012.

Y0079_5875 CMS Approved 10012012