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Important Legal Information and Disclaimers

Blue Medicare HMO, Blue Medicare PPO, and Blue Medicare Rx (PDP) Members

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Contact Us
Blue Medicare HMO and Blue Medicare PPO

To learn more about Blue Medicare HMO and Blue Medicare PPO plans, please call customer service.
Blue Medicare HMO: 1-888-310-4110
Blue Medicare PPO: 1-877-494-7647
Hours of operation: seven days a week, 8 a.m. - 8 p.m. (Messaging service used weekends and holidays from February 15 - September 30)

For The Hearing and Speech Impaired
1-888-451-9957 (TTY/TDD)

In Person
Blue Medicare HMO and Blue Medicare PPO             

5660 University Parkway      or
Winston-Salem, NC 27105
Monday - Friday
8 a.m. - 5 p.m.

1965 Ivy Creek Blvd.
Durham, NC 27707
Monday - Friday
8 a.m. - 5 p.m.

Blue Medicare Rx

Phone and Fax Numbers
1-888-247-4142 (toll-free)
Hours of operation: 7 days a week, 8 a.m. - 8 p.m. (Messaging service used weekends and holidays from February 15 - September 30)
(Call this number to request a coverage determination exception or with questions about quantity limitations and prior approval)
Fax: 1-336-659-2957

For The Hearing and Speech Impaired
TDD/TTY: 1-888-247-4145

Addresses

Mailing Main Address and Phone Numbers
Blue Cross and Blue Shield of North Carolina
P.O. Box 17509
Winston-Salem, NC 27116
1-800-250-3630

Address for Mailing All Enrollment Forms
BCBSNC
Direct Sales
Enrollment
P.O. Box 17168
Winston-Salem, NC 27116

Address for MAPD Premium Payment
BCBSNC
P.O. Box 580042
Charlotte, NC 28258-0042

Address for Blue Medicare Rx Premium Payment
BCBSNC
P.O. Box 580009
Charlotte, NC 28258-0009

Street Address for Deliveries by FedEx or UPS
BCBSNC
5660 University Parkway
Winston-Salem, NC 27105



Important Legal Information and Disclaimers

The information on this page is current as of 10/1/2015.

Y0079_7169 CMS Approved 11102015