• 
• 
• 

Contact Us

Blue Medicare HMO and Blue Medicare PPO

To learn more about Blue Medicare HMO and Blue Medicare PPO plans, please call customer service.
Blue Medicare HMO: 1-888-310-4110
Blue Medicare PPO: 1-877-494-7647

For The Hearing and Speech Impaired
1-888-451-9957 (TTY/TDD)
Seven days a week
8 a.m. - 8 p.m.

In Person
Blue Medicare HMO and Blue Medicare PPO
5660 University Parkway
Winston-Salem, NC 27105
Monday - Friday
8 a.m. - 5 p.m.

Blue Medicare Rx

Phone and Fax Numbers
1-888-247-4142 (toll-free)
Hours of operation: 7 days a week, 8 a.m. - 8 p.m.
(Call this number to request a coverage determination exception or with questions about quantity limitations and prior approval)
Fax: 1-336-659-2957

For The Hearing and Speech Impaired
TDD/TTY: 1-888-247-4145

Mailing Main Address and Phone Numbers
Blue Cross and Blue Shield of North Carolina
Corporate Headquarters
5901 Chapel Hill Rd.
Durham, NC 27702
1-800-250-3630

Address for Mailing All Enrollment Forms
BCBSNC
Direct Sales
Blue Medicare Rx Enrollment
P.O. Box 17168
Winston-Salem, NC 27116

Address for MAPD Premium Payment
BCBSNC
P.O. Box 580042
Charlotte, NC 28258-0042

Address for Blue Medicare Rx Premium Payment
BCBSNC
P.O. Box 580009
Charlotte, NC 28258-0009

Street Address for Deliveries by FedEx or UPS
BCBSNC
Blue Medicare Rx
5660 University Parkway
Winston-Salem, NC 27105

Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change on January 1, 2013. Please contact BCBSNC for details.

Blue Cross Blue Shield of North Carolina (BCBSNC) is a Medicare Advantage organization with a Medicare contract to provide HMO and PPO plans. BCBSNC is a Medicare-approved Part D sponsor. BCBSNC does not discriminate based on race, ethnicity, national origin, religion, gender, age, mental or physical disability, health status, claims experience, medical history, genetic information, evidence of insurability or geographic location within the service area. All BCBSNC items and services are available to all eligible beneficiaries in the service area.

Limitations, copayments, and restrictions may apply. You must be entitled to Medicare Part A and enrolled in Medicare Part B and must reside in the CMS-approved service area. You must continue to pay your Medicare Part B premium.

If you would like Medicare Advantage or Part D documents in a different language or format, or your coverage has ended and you need proof of coverage or a Certification of Health Insurance Coverage, you can call us 7 days a week, 8a.m. to 8 p.m.

The information on this page is current as of 10/01/2011.

Y0079_5325 CMS Approved 10192011