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Do You Already Have a BCBSNC Insurance Plan?

If you are already a member and are looking for service on a product that you have purchased, please see contact information for members.

Are You Interested in a Plan and Need More Information?

By Phone

Medicare Advantage Plans

Blue Medicare HMO
Blue Medicare PPO

Seven days a week, 8 a.m. - 8 p.m.


Prescription Drug Plans

Blue Medicare Rx (PDP)

Seven days a week, 8 a.m. – 8 p.m.


Medicare Supplement (Medigap) Plans

Blue Medicare Supplement

Monday – Friday, 8 a.m. – 5 p.m.


For the Hearing and Speech Impaired

By Mail/Fax

Enrollment Form
by USPS

BCBSNC
Enrollment Department
P.O. Box 17168
Winston-Salem, NC 27116


Enrollment Form
by FedEx or UPS

BCBSNC
Enrollment Department
5660 University Parkway
Winston-Salem, N.C. 27105


Enrollment Form
by Fax

1-336-659-2957

In Person

Walk-in Service

Blue Cross and Blue Shield of North Carolina
Customer Sales Center
1965 Ivy Creek Blvd
Durham, NC 27707

Located near the intersection of Martin Luther King and University Drive.

Monday – Friday, 8 a.m. – 4:30 p.m.