If you are already a member and are looking for service on a product that you have purchased, please see contact information for members.
Medicare Advantage Plans
Blue Medicare HMO
Blue Medicare PPO
Seven days a week, 8 a.m. - 8 p.m.
Prescription Drug Plans
Blue Medicare Rx (PDP)
Seven days a week, 8 a.m. – 8 p.m.
Medicare Supplement (Medigap) Plans
Blue Medicare Supplement
Monday – Friday, 8 a.m. – 5 p.m.
For the Hearing and Speech Impaired
P.O. Box 17168
Winston-Salem, NC 27116
by FedEx or UPS
5660 University Parkway
Winston-Salem, N.C. 27105
Blue Cross and Blue Shield of North Carolina
Customer Sales Center
1965 Ivy Creek Blvd
Durham, NC 27707
Located near the intersection of Martin Luther King and University Drive.
Monday – Friday, 8 a.m. – 4:30 p.m.