Company
Contact information
If you are a current member, visit your plan’s specific contact page in the members section.
Main address and phone numbers:
Blue Cross and Blue Shield of North Carolina
P.O. Box 2291
Durham, NC 27702
1-800-250-3630
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Address for sending general correspondence
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Blue Cross and Blue Shield of North Carolina
Corporate Headquarters
5901 Chapel Hill Rd.
Durham, NC 27707
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Street address for special deliveries, FedEx or UPS |
Blue Cross and Blue Shield of North Carolina
Attn: Individual Sales
P.O.Box 30016
Durham, NC 27702-3016
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Address for mailing all printed individual and family plan applications
- (ex. Blue Advantage®, Dental Blue®,
Medicare Supplemental)
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Group plans sales information:
1-800-291-6315
8 a.m. – 6 p.m., Mon. – Fri., except holidays
Contact the nearest regional sales office. |
If your company provides your health care coverage and you are
not a current member of one of our plans, use this contact information
or ask your employer or benefits administrator to contact their insurance broker.
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Individual and family plan sales information:
8:00 a.m. – 5 p.m., Mon. – Fri., except holidays
Blue Advantage®
(for people under 65)
1-800-324-4973
Blue Options HSASM
(for people under 65)
1-877-258-3334
Dental Blue®
1-800-324-4973
Blue Medicare Supplemental
1-800-478-0583
Blue Medicare HMO
1-877-494-7647
Blue Medicare PPO
1-877-494-7647
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If you purchase your own health insurance and you are not a member
of one of our plans, use this contact information or contact your
local BCBSNC authorized agent.
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TDD:
1-800-922-3140 |
For the hearing and speech impaired |
| Web manager: |
If you have technical questions or feedback concerning this Web
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This e-mail address is not for membership, claims, billing or benefit inquiries. Please log in as a member to access our My Member Services self-service functions on the Web site, or call us at the toll-free number on your BCBSNC ID card for inquiries related to those issues.
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