Blue ExtrasAudio Blue

Frequently Asked Questions


What is Audio Blue?

What qualifications do the Audio Blue participating providers have?

If I'm not already a BCBSNC member, whom can I contact for more information about Audio Blue and becoming a BCBSNC member?

Are all BCBSNC members eligible for Audio Blue?

I am very interested in the Audio Blue discount program but I am not currently a BCBSNC member. Can I buy just Audio Blue?



What is Audio Blue?    top

Eligible BCBSNC members can receive discounts of $250 off the reasonable and customary charge or 25 % off hearing aid manufacturer's suggested retail price per hearing aid, whichever provides a greater discount. When you purchase a hearing aid, you will also receive:

  • Hearing aid fittings
  • Follow-up visits for a year
  • One-year warranties for service, loss or damage
  • Free hearing aid cleanings and checks for a year
  • One-year supply of batteries

This discount is good only at participating Audio Blue providers. The hearing aid devices sold through participating Audio Blue provider practices meet FDA requirements. Your hearing care provider can tell you which type of hearing aid is best for your hearing needs.


What qualifications do the Audio Blue participating providers have?    top

All providers participating in Audio Blue are licensed audiologists. They are credentialed and managed by the North Carolina Audiology Resource Enterprise (NCARE), an association of licensed audiologists. NCARE is located in High Point, North Carolina.


If I'm not already a BCBSNC member, whom can I contact for more information about Audio Blue and becoming a BCBSNC member?    top

If you receive health insurance coverage through your employer, please contact your group benefits administrator and tell them about your interest in BCBSNC and the Audio Blue program. If you buy insurance directly, call 1-800-324-4973 for more information about BCBSNC consumer products that include the Audio Blue program.


Are all BCBSNC members eligible for Audio Blue?    top

No. Certain government and special accounts tied to specific contract terms are not eligible at this time.


I am very interested in the Audio Blue discount program but I am not currently a BCBSNC member. Can I buy just Audio Blue?    top

The Audio Blue discount program cannot be sold separately. It is a value-added service we provide to our membership.

If you receive health insurance coverage through your employer, please contact your group benefits administrator and tell them about your interest in BCBSNC and the Audio Blue program. If you buy insurance directly, call 1-800-324-4973 for more information about BCBSNC consumer products that include the Audio Blue program.