Your plan for better healthSM1

Questions about medication issues?

What you need to know

1-888-392-3506

For any medication to be effective, it's important to understand its effects and how it works. If you're looking for ways to minimize unwanted side effects or adverse drug interactions, or you want to improve your communication with your doctor about your medication, we can help.

Visit the McKesson Blue Health Connection.* You'll need to register for access. Or call Blue Health Connection, our 24-hour Nurse Line, at 1-888-BLUE-432 (1-888-258-3432).

Patient-Centered Care Program

The Patient-Centered Care Program is available under your Service Benefit Plan coverage at no additional cost. The program provides you with one-on-one scheduled telephone appointments with trained pharmacists to help you better understand your drug therapy, reduce unwanted side effects, minimize serious drug-related problems and help you reach your drug therapy goals. The pharmacist will also answer any questions regarding your medications and related laboratory tests. Your pharmacist will send you a personal care plan that you can share with your doctor and other health care providers. Patient-Centered Care is dedicated to continuous care that helps you actively engage in managing your health.

For information about this program, call 1-888-392-3506.


* Blue Cross and Blue Shield of North Carolina (BCBSNC) has contracted with McKesson Health Solutions, LLC. to bring you this service. The information provided by these services is intended as a resource and is not intended to provide medical advice. BCBSNC does not exercise editorial control over the pages to which you are linking. BCBSNC reserves the right to discontinue access to these services at any time.

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