Your plan for better healthSM1

Get help managing your health

Handling your health conditions

Our registered nurses have extensive experience with important health issues and they're here to assist you. Sometimes, health conditions can create risks or complexities that require additional health care support. That's why we're here to help.

Are all members eligible for this service?

You may be eligible if you're diagnosed with any of the following health conditions:

  • Cancer
  • Depression
  • Eating disorders
  • Kidney disease
  • Bipolar disorder
  • Stroke
  • Complex rehabilitation needs
  • High-risk pregnancy
  • Head injuries
  • Spinal cord injuries
  • Orthopedic surgery
  • Premature infants
  • GI/stomach/bowel surgery
  • Organ transplant
  • Schizophrenia
  • Trauma

How does it work?

When you contact us, our nurses can provide:

  • Support in managing your condition
  • Education and resources
  • Coordinated care through communication with your doctor
  • Assistance with referrals and financial issues
  • Help in developing a preventive care plan that promotes healthier living

Plus, these services are available to you at no additional cost!

How do I get started?

Nurse case managers are available to take your call toll free at 1-888-234-2415, Monday - Friday, 8:00 a.m. - 4:30 p.m., EST. You'll get a response within 24 hours.


Not sure about next steps?

Do you have additional concerns about your health? Not sure what to do next?

Call .
What members are saying

"My health coach was an excellent motivator. She offered practical ways in which I could improve my physical and mental health."

"My health coach was very good and helped me a lot with managing my condition."

"My case manager was excellent. I knew I was in good hands and that she cared."

"We were completely surprised by the first call by the case manager before surgery. She was very helpful and fully explained the process even better than the doctor."

Read more testimonials and other important news in our newsletters.