Operations Highlights2
Headquarters: Chapel Hill, N.C.
Major operations centers: Durham, N.C., Winston-Salem, N.C.
Founding: August 7, 1933, as the Hospital Care Association
Current membership: More than 3.7 million
Employees: 4,900
Service area: All 100 counties of North Carolina
Number of claims paid annually: 41.8 million
Value of annual claims: $9.4 billion
Daily phone calls received: 20,373
Taxes paid annually: $173.8 million
Economic impact of payroll and benefits: $334.5 million