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Company Information

Blue Cross and Blue Shield of North Carolina is a leading health services company.
We deliver quality products, information, and services to help our customers improve their health and well-being.

About our Company1

Blue Cross and Blue Shield of North Carolina (BCBSNC) is a leader in delivering innovative health care products, services and information to more than 3.7 million members, including almost 900,000 served on behalf of other Blue Plans. For 76 years, the company has served the people of North Carolina through support of community organizations, programs and events that promote good health.

Operations Highlights2

Headquarters: Chapel Hill, N.C.
Major operations centers: Durham, N.C., Winston-Salem, N.C.
Founding: August 7, 1933, as the Hospital Care Association
Current membership: More than 3.7 million
Employees: 4,900
Service area: All 100 counties of North Carolina

Number of claims paid annually: 41.8 million
Value of annual claims: $9.4 billion
Daily phone calls received: 20,373
Taxes paid annually: $173.8 million
Economic impact of payroll and benefits: $334.5 million

Membership Breakdown

BlueCard: 865,614
Indemnity3: 259,880
PPO4: 2,463,745
HMO: 105,028
Total Membership: 3,724,267

Network Overview

Blue Cross and Blue Shield of North Carolina's network of health care providers covers all 100 counties in North Carolina. Our network also includes 95% of doctors and 96% of hospitals in the state.6

Awards and Recognition

BCBSNC has earned the highest level of accreditation from the National Committee for Quality Assurance (NCQA) for its HMO (Personal Care Plan and Blue Care), Point of Service (MedPoint and Blue Choice), and PPO (Blue Options) health plans. BCBSNC joins the elite ranks of health plans nationwide whose level of service and clinical quality meet or exceed NCQA's rigorous requirements for consumer protection and quality improvement.

Other Awards

  • DiversityInc: Women Worth Watching in 2009, Maureen K. O'Connor
  • Working Mother: 2007, 2008 Top 100 Best Companies
  • DiversityInc: 25 Noteworthy Companies, 2008
  • National Business Group on Health: 2008 Gold Award, Best Employers for Healthy Lifestyles (third year in a row)
  • Business Leader: 2007-2008 Business Leader of the Year, Bob Greczyn
  • NC Prevention Partners: 2007 Award for Preventive Benefits Excellence
  • Carolina Parent: 2008 Family-Friendly 40 (ninth consecutive year)
  • Harvard Medical School: 2006 BlueWorks Award for BCBSNC healthy weight program for members


1 BCBSNC historical data

2 Claims and financial information from BCBSNC internal data, 12/31/2007. Call number from BCBSNC internal data, 9/30/08

3 Includes State Health Plan Indemnity, Medicare Supplemental, NC Health Choice

4 Includes FEP PPO

5 BCBSNC Internal Data, 2008: Network Management Report, PowerMHS