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2011 Corporate Overview Report - Leading the Way


  • 78 - The number of years BCBSNC has served its customers.
  • 3.6 Million - The number of BCBSNC customers.1
  • 98% - The percentage of claims processed correctly the first time.2
  • 85% - The percentage of every premium dollar that goes to pay customer medical expenses. The rest of that dollar goes toward running BCBSNC and maintaining financial reserves required by law.3
  • 96% - The percentage of doctors in North Carolina members have access to for medical care.
  • 99% - The percentage of hospitals in North Carolina available to BCBSNC members.4
  • 327,000 - The number of hours volunteered by BCBSNC employees since 1997.5
  • $78 Million - The amount invested in local communities by the independent Blue Cross and Blue Shield of North Carolina Foundation.

Read more about BCBSNC in the 2011 Corporate Overview Report (PDF). Get PDF


  1. BCBSNC Membership Detail Report - 12/31/2011.
  2. BCBSNC Internal Data, 2011.
  3. "BCBSNC 2011 Financial results show stable finances, investments in Initiatives," BCBSNC press release, March 1, 2012 and BCBSNC Internal Data.
  4. Network participation as of 12/31/2011.
  5. BCBSNC Internal Data, 2011.


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