2011 Corporate Overview Report - Leading the Way
- 78 - The number of years BCBSNC has served its customers.
- 3.6 Million - The number of BCBSNC customers.1
- 98% - The percentage of claims processed correctly the first time.2
- 85% - The percentage of every premium dollar that goes to pay customer medical expenses. The rest of that dollar goes toward running BCBSNC and maintaining financial reserves required by law.3
- 96% - The percentage of doctors in North Carolina members have access to for medical care.
- 99% - The percentage of hospitals in North Carolina available to BCBSNC members.4
- 327,000 - The number of hours volunteered by BCBSNC employees since 1997.5
- $78 Million - The amount invested in local communities by the independent Blue Cross and Blue Shield of North Carolina Foundation.
Read more about BCBSNC in the 2011 Corporate Overview Report (PDF).