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Reaching Out to Those Who Served

Did You Know?

  • One in 10 adults living in North Carolina has served in the United States military1
  • North Carolina is the third largest state in per capita population of service men, women and their families2
  • Helpful Resources

Physicians and Health Care Professionals
Find courses and training information on military issues at our provider website.

Military servicemen, servicewomen and their families have a unique set of needs when it comes to medical care.

That's why we have collaborated with the North Carolina Focus on Service Members, Veterans and their Families to develop a series of resources to help you get the best care.


  • Veteran Crisis Line
    • Connects veterans in crisis and their families and friends with qualified, caring VA responders. Veterans and their loved ones can also call 1-800-273-8255, and Press 1.
  • VA Health Care Enrollment Website
    • The VA Enrollment Website is the fastest and easiest way to apply for VA care or to update your information. You may also call 1-877-222-VETS (8387)
  • Make the Connection
    • A national, public awareness campaign by the VA that features candid, personal testimonials from veterans and their loved ones and provides access to local resources.
  • Connecting with VA
    • Don't know where to start? See a comprehensive list of resources [pdf].

Resources for Those Who Served in Operation Enduring Freedom / Operation Iraqi Freedom / Operation New Dawn:

  • Visit www.oefoif.va.gov
  • Or, call toll-free 1-877-222-8387 for information about health care, dental care, education, and other benefits for OEF/OIF/OND Veterans.

Additional Resources:

  • Vet Center
    • Readjustment counseling services are available at 300 community-based offices (Vet Centers) across the nation.
    • Or, call 1-877-WAR-VETS (927-8387)
  • Veterans Employment Toolkit
    • A toolkit that supports veterans seeking work and helps employers support their employees who are veterans or members of the Reserve and National Guard.
  • VA Campus Toolkit
    • A toolkit that provides faculty, staff, and administrators resources to support student veterans by understanding their unique experiences, adjustments, and needs.
  • Moving Forward
    • A free, online educational and life coaching program to help veterans better handle life's challenges.
  • Parenting Training
    • A free online course developed by the VA and DoD providing military and veteran parents with information and strategies to improve their parenting skills.

Family-Focused Support Resources:

  • Coaching Into Care
    • A VA service to help family members and friends help a veteran seek VA care. Callers get information on VA services and coaching on how to talk about treatment needs.
    • Or, call 1-888-823-7458
  • VA Caregiver Support
    • Provides support for caregivers of veterans and information about services that may be available to them.
    • Or, call 1-855-260-3274

Mobile Apps:

  • PTSD Coach App
    • Learn to manage symptoms that commonly occur after trauma using the PTSD Coach app. The app includes information on PTSD, treatments, tools for screening and tracking symptoms, skills to help users and direct links to support and help.
  • Treatment Companion App
    • Treatment Companion Apps are designed to be used alongside work with a provider in the treatment of insomnia, PTSD, and smoking. These apps were created by the National Center for PTSD and their collaborators and are not intended to replace professional care.

1) North Carolina Institute of Medicine. Honoring Their Service: A Report of the North Carolina Institute of Medicine Task Force on Behavioral Health Services for the Military and Their Families. Morrisville, NC: North Carolina Institute of Medicine, 2011.
2) North Carolina Institute of Medicine. Honoring Their Service: A Report of the North Carolina Institute of Medicine Task Force on Behavioral Health Services for the Military and Their Families. Morrisville, NC: North Carolina Institute of Medicine, 2011.

© 2013, Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. SM, ® Marks of the Blue Cross and Blue Shield Association. U9552 / 10/2013.