As your trusted North Carolina health insurance company for more than 80 years, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) has the support you need – in every stage of life.

Need help?

• Call 1-866-713-2610 (8 a.m. - 8 p.m., seven days a week) for help choosing the right coverage or to just get answers to your questions
• We have a Member Services website that allows you access to your plan information (claims to explanations of benefits), a look at your current deductible amounts and even tools that allow you to see how much a doctor's visit or procedure may cost so you can compare estimated prices before your appointments
• We have an informative Medicare website:
  
  • Learn what you need to know about Medicare:
    • What is Medicare and how does it work?
  • Find out more about Blue Cross NC Medicare Plans:
    • Blue Medicare HMO ^SM
    • Blue Medicare PPO ^SM
    • Blue Medicare Rx ^SM Prescription Drug Plan
    • Blue Medicare Supplement ^SM
  • Use our Turning 65 Guide:
    • A step by step guide to help walk you through what to expect and what you should consider in the months leading up to your 65th birthday
  • Help Me Decide Tool:
    • Get an idea of the type of plans available and how they work

Call 1-866-713-2610 (8 a.m. - 8 p.m., seven days a week) for more information or go to our Medicare website.

Blue Cross and Blue Shield of North Carolina is an HMO, PPO and PDP plan with a Medicare contract. Enrollment in Blue Cross and Blue Shield of North Carolina depends on contract renewal. Blue Cross NC does not discriminate based on race, ethnicity, national origin, religion, gender, age, mental or physical disability, health status, claims experience, medical history, genetic information, evidence of insurability or geographic location within the service area. All Blue Cross NC items and services are available to all eligible beneficiaries in the service area.

Limitations, copayments, and restrictions may apply. You must be entitled to Medicare Part A and enrolled in Medicare Part B and must reside in the CMS-approved service area. You must continue to pay your Medicare Part B premium.

If you would like Medicare Advantage or Part D documents in a different language or format, or your coverage has ended and you need proof of coverage or a Certification of Health Insurance Coverage, you can call us 7 days a week, 8 a.m. to 8 p.m.

Blue Medicare HMO:
1-888-310-4110 (TTY 1-888-451-9957)
Blue Medicare PPO:
1-877-494-7647 (TTY 1-888-451-9957)
Blue Medicare Rx (PDP):
1-888-247-4142 (TTY 1-888-247-4145)

This page was last updated 10/1/2017. U9379, 10/17

Y0079_8012 CMS Approved 10172017

©2017, Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.

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