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Call Health Line Blue — 24/7


Health Questions?

Health Line Blue's nurses can help.

Fever? Cuts? Ear infection? Even diabetes or prescriptions.

We're just a phone call away — 24/7.

And Health Line Blue is free for Blue Cross and Blue Shield of North Carolina members.

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You can quickly find our number on the back of your member ID card.

Save time and money. Simply call 1-877-477-2424, and we can:

  • Help you decide where to get care when you need it
  • Answer questions until you can see your doctor
  • Answer questions about your medications
  • Give you information to make better health care decisions

On the go:

  • The Health Line Blue number is printed on the back of your member ID card
  • Add 1-877-477-2424 to your mobile contact list today!

Remember, if you are facing an issue that threatens your life or health, don't hesitate to go to the emergency room!

1   BCBSNC offers Healthy Outcomes programs as a convenience to aid you in improving your health; results are not guaranteed. BCBSNC contracts with Optum, an independent third party vendor, for the provision of certain aspects of Healthy Outcomes programs and is not liable in any way for goods or services received from Optum. Optum does not provide Blue Cross and Blue Shield products or services. BCBSNC reserves the right to discontinue or change Healthy Outcomes programs at any time. The programs are educational in nature, and are intended to help you make informed decisions about your health, and to help you comply with your doctor's plan of care. Decisions regarding your care should be made with the advice of your doctor.