Do you know how your health insurance works? Get your member rights and responsibilities and information essential to being an active partner
in maintaining your good health.
- Your rights and responsibilities
- How to use your benefi t booklet
- How to obtain a copy of our privacy notice
- Preventive care and why it's important
- Reciba asistencia en Español
- Protecting the patients' health care needs
- How to appeal payment decisions
- The internal and external appeals process
- Notice of mastectomy benefi ts
- Access to utilization management staff
- Continuity of care
- How we're improving quality
- Highlights and accomplishments
- Contact information
© 2012 Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.