Health Line Blue (1-877-477-2424)
Choose if you:
- Aren't sure where to go
- Want to discuss options for at-home symptom relief until you can see your doctor
- Have health questions
Average wait time:
- 16 seconds1
Average member cost:
Remember: If you have an issue that threatens your life or health, never wait. Call 911 or go straight to the nearest emergency room!
You can talk to a nurse anytime—day or night— by calling Health Line BlueSM. They'll help you decide the best place to get care based on your symptoms. They can also help you treat your issue at home or ease your symptoms until you can get in to see your doctor.
Just call 1-877-477-2424 (toll-free). We've included Health Line Blue on your Quick Reference Guide so you'll have their number close by. Add the number to your phone, too. You'll also find the nurse support line listed on the back of your member ID card.
What to expect
You'll connect with a nurse quickly to talk through your options. And best of all, Health Line Blue is free!
Experts on-call for you—24 hours a day, 7 days a week
Health Line Blue is also a great resource for many things beyond just finding care. Make them your first call when you want to:
- Get quick answers: Find out what your symptoms may mean; learn how to treat injuries or illnesses at home; ask about things you don't understand after a doctor's visit
- Check treatments: Understand your medications; get support when making decisions on tests or other procedures; learn about other treatment options that may be available
- Feel your best: Learn more about managing chronic conditions, like high blood pressure, diabetes or asthma; ask questions about your medications; prep for an upcoming doctor's visit