Blue Medicare HMO, Blue Medicare PPO, and Blue Medicare Rx (PDP) Members
Health and Wellness
Telephone Learning Center
Do you have health questions? Answers are just a phone call away with the Telephone Learning CenterTM (TLC) Line. This toll-free health information line is available for members 24 hours a day, 7 days a week.
TLC Line: (888) 215-4069
View details on using this information line
Talk with a nurse
Get personalized health advice from a registered nurse. TLC nurses are available to provide information about health issues and direct members to additional sources of information.
Access health information
With the TLC Line, you can listen to recorded information on more than 900 health topics.
For a list of available health information topics and more details on using the TLC line, view the TLC brochure.
Note: This line should not be a substitute for contacting your Primary Care Provider.
To view PDF documents you need Adobe Acrobat Reader.
Blue Cross Blue Shield of North Carolina (BCBSNC) is a Medicare Advantage organization with a Medicare contract to provide HMO and PPO plans. BCBSNC does not discriminate based on color, gender, religion, national origin, age, race, disability, handicap, sexual orientation, genetic information, source of payment or health status as defined by the Centers for Medicare & Medicaid Services (CMS). All qualified Medicare beneficiaries may apply. You must be entitled to Medicare Part A and enrolled in Medicare Part B and must reside in the CMS-approved service area. You must continue to pay your Medicare Part B premium, if not otherwise paid for under Medicaid or another third party. BCBSNC is an independent licensee of the Blue Cross and Blue Shield Association.
The information on this page is current as of 10/01/2009.