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Contact us

Blue Medicare HMO and Blue Medicare PPO

To learn more about Blue Medicare HMO and Blue Medicare PPO plans, please call customer service.
Blue Medicare HMO: 1-888-310-4110
Blue Medicare PPO: 1-877-494-7647

For the hearing and speech impaired
1-888-451-9957 (TTY/TDD)
Seven days a week
8 a.m. - 8 p.m.

In person
Blue Medicare HMO and Blue Medicare PPO
5660 University Parkway
Winston-Salem, NC 27105

Blue Medicare Rx

Phone and Fax Numbers
1-888-247-4142 (toll-free)
Hours of operation: 7 days a week, 8 a.m. - 8 p.m.
(Call this number to request a coverage determination exception or with questions about quantity limitations and prior approval)
Fax: 1-336-659-2957

For the hearing and speech impaired
TDD/TTY: 1-888-247-4145

Main address and phone numbers
Blue Cross and Blue Shield of North Carolina
Corporate Headquarters
5901 Chapel Hill Rd.
Durham, NC 27702
1-800-250-3630

Address for mailing all enrollment forms
BCBSNC
Direct Sales
Blue Medicare Rx Enrollment
P.O. Box 17468
Winston-Salem, NC 27116

Street address for deliveries by FedEx or UPS
BCBSNC
Blue Medicare Rx
5660 University Parkway
Winston-Salem, NC 27105

Blue Medicare HMO and Blue Medicare PPO plans are offered by PARTNERS National Health Plans of North Carolina, Inc. (PARTNERS), a subsidiary of Blue Cross and Blue Shield of North Carolina (BCBSNC). PARTNERS is a Medicare Advantage organization with a Medicare contract to provide HMO and PPO plans. Plans are administered by BCBSNC. BCBSNC and PARTNERS do not discriminate based on color, gender, religion, national origin, age, race, disability, handicap, sexual orientation, genetic information, source of payment or health status as defined by the Centers for Medicare & Medicaid Services (CMS). All qualified Medicare beneficiaries may apply. You must be entitled to Medicare Part A and enrolled in Medicare Part B and must reside in the CMS-approved service area. You must continue to pay your Medicare Part B premium, if not otherwise paid for under Medicaid or another third party. BCBSNC and PARTNERS are independent licensees of the Blue Cross and Blue Shield Association.

The information on this page is current as of 11/4/08.