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Frequently Asked Questions

Emergency Care

Q: What do I do in the case of an emergency? Top of Page

A: In the case of an emergency, go to the nearest hospital emergency room or other similar facility for treatment. If necessary and available, call 911 or other similar community emergency resources to obtain assistance in handling life-threatening emergencies. Although no certification is required for emergency situations, please notify BCBSNC if you are admitted to the hospital as soon as reasonably possible.

Q: Do you cover emergency care? Top of Page

A: Emergency coverage varies according to plan. For information about your plan's emergency care, please visit the FAQs on your plan's member page.